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Company // Our Process

You'll always know what happens next.

Six clear phases from first call to launch and beyond. No mystery, no months of silence, no wondering where your money went. Here's exactly what happens after you sign.

Start With a Free Call → See the Six Phases
3-5wksTypical Launch Timeline
1Onboarding Form, Your Only Homework
30dayMoney-Back Guarantee
200+Sites Launched This Way
The six phases

What happens after you sign

Every phase has a clear job, a clear deliverable, and a clear answer to "what do you need from me?" Which, most of the time, is almost nothing.

01 Phase 01 · Free · ~20 minutes

Discovery Call

A free call. No pressure, no sales script. We learn about your business, review your current site if you have one, and talk honestly about whether Basic or Core fits. Then we put together a flat-price proposal.

    What we do
  • Learn your business, goals, and customers
  • Review your current website (if you have one)
  • Recommend Basic or Core, honestly, not the upsell
  • Build a flat-price proposal: one Design & Development number, one monthly number
You walk away with

A flat-price proposal with two plainly named numbers, backed by a 30-day money-back guarantee before development begins.

Your part:Show up and tell us about your business. That's it.
02 Phase 02 · ~30 to 45 minutes

Onboarding & Kickoff

One smart form captures your services, brand, and goals upfront, so you're never chased for details later. The moment it's in, your platform spins up.

    What we do
  • Provision your private staging environment
  • Activate your licenses and security stack
  • Issue your customer portal access
  • Turn your answers into a build plan
You walk away with

Portal access and a project officially in motion. Your platform is live from day one. Your site just isn't public yet.

Your part:The onboarding form. The only homework in the entire process.

Your monthly subscription starts here, because the platform genuinely turns on here: staging, licenses, portal, and support are all live.

03 Phase 03 · The fun part

Design

Homepage mockup first, refined with you until it feels like your brand. Then the full design. Custom wireframes built in-house, never a template.

    What we do
  • Design your homepage mockup first, so you see your site take shape early
  • Refine it with you until it feels like your brand
  • Write conversion-focused copy from your onboarding answers
  • Design the full site on custom in-house wireframes
You walk away with

A complete custom design that looks like you on your best day, not like a template your competitor also bought.

Your part:Honest feedback at the design milestones.
04 Phase 04 · Heads down

Development

The full build on your private staging site: pages, forms, integrations, SEO foundations, and premium licensed imagery on every page.

    What we do
  • Build every page on your private staging site
  • Wire up lead capture forms and email notifications
  • Lay the SEO foundations: structure, speed, mobile, indexing
  • Core builds: SMS alerts, automations, compliance, Google Analytics, and a blog with six articles published
You walk away with

A complete, working website on a private link, built, wired, and ready for your review.

Your part:Nothing. Sit tight and run your business. We'll keep you posted.
05 Phase 05 · Go live

Soft Launch

You review the complete site on a private link. Revisions, QA, and training, then go-live, all handled by us.

    What we do
  • Walk you through the full site on a private staging link
  • Handle revisions and final QA together
  • Train you on your portal and page editor
  • Go live: SSL, DNS, redirects, search engine submission, backups confirmed
You walk away with

Your site, live to the world, and you, trained and confident on day one.

Your part:Final review and the green light.
06 Phase 06 · Forever

Grow

Launch is the start, not the finish. The platform keeps your site fast, secure, and working, and proves it every month.

    What we do
  • Weekly software updates and daily dual-location backups, automatically
  • 24/7 uptime monitoring and security scanning
  • Free support, most requests done within one business day
  • Monthly Site Health Report proving the platform worked
You walk away with

A website that keeps earning, plus a clear upgrade path (Content Booster, ads, add-ons) when you're ready for more.

Your part:Run your business. We run your website.
Setting expectations

Your side of the deal is short

We built this process so a busy owner can get a serious website without taking on a second job.

All we need from you

  • ✓The onboarding form, 30 to 45 minutes, once
  • ✓Honest feedback at the design milestones
  • ✓Your own photos, if you have good ones (we have premium licensed imagery if you don't)
  • ✓A final review and the green light at soft launch

What you never have to do

  • ✕Chase us for status updates. You'll always know what phase you're in
  • ✕Write your own copy or hunt for stock photos
  • ✕Learn hosting, DNS, SSL, security, or backups
  • ✕Pay for support. It's always free, every plan, every client

Life gets busy. If you need to pause for a stretch, the project simply waits while your platform keeps running. No penalty fees, ever.

Still have questions about how this works?

Pricing, timelines, ownership, support. We've answered all of it, in plain English.

Read the FAQs → Ask Us Directly
Phase 01 starts here

The whole thing starts with one free call.

Twenty minutes, no pressure, no sales script. You leave with a flat-price proposal and a 30-day money-back guarantee.

Book My Free Discovery Call → Prefer to talk now? Call (312) 878-3686 · or send us a message